Close Menu
Subscribe PARTNER WITH US

PRIVACY POLICY

Privacy Policy

Effective Date: December 4, 2024

Welcome to VROOM (“we,” “our,” or “us”). Your privacy is important to us, and we are committed to protecting the personal data you provide while using our website, www.vroom.ph (the “Website”). This Privacy Policy outlines how we collect, use, store, and protect your personal information in compliance with the Philippine Data Privacy Act of 2012 (“DPA”) and relevant global privacy standards.

1. Information We Collect

We may collect the following types of information:

1.1 Personal Information

  • Full name
  • Contact details (email address, phone number, address)
  • Account credentials (if applicable)
  • Any other information you voluntarily provide through forms, surveys, or interactions with the Website.

1.2 Non-Personal Information

  • Browser type
  • IP address
  • Pages visited
  • Date and time of access
  • Referring URL

2. How We Use Your Information

Your information will be used for the following purposes:

  • To provide, maintain, and improve our services.
  • To respond to your inquiries and communicate with you.
  • To send updates, newsletters, or promotional materials (if you have opted in).
  • To analyze website performance and improve user experience.
  • To comply with legal obligations and resolve disputes.

3. Sharing and Disclosure of Information

We do not sell, rent, or trade your personal data. However, we may share your information under the following circumstances:

  • Service Providers: With third-party providers who assist in delivering our services (e.g., email marketing, analytics).
  • Legal Obligations: When required by law or to protect our rights, safety, and property.
  • Consent: When you explicitly agree to share your information.

4. Storage and Retention

We store your personal data securely in compliance with the DPA and applicable global privacy regulations. Your data will be retained only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

5. Your Rights

Under the DPA, you have the following rights:

  • Right to Access: Obtain a copy of the personal data we have collected about you.
  • Right to Rectification: Correct any inaccuracies in your personal information.
  • Right to Erasure: Request the deletion of your personal data, subject to legal and contractual obligations.
  • Right to Data Portability: Receive your personal data in a structured, commonly used format.
  • Right to Object: Decline the processing of your personal data for specific purposes.

To exercise any of these rights, please contact us at hello@vroom.ph.

6. Cookies and Tracking Technologies

Our Website uses cookies and similar technologies to enhance user experience and analyze site traffic. By using our Website, you consent to the use of cookies unless you choose to disable them through your browser settings. Disabling cookies may affect certain functionalities of the Website.

7. Security Measures

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission or electronic storage is entirely secure, and we cannot guarantee absolute security.

8. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of such websites. We encourage you to review their privacy policies before providing any personal information.

9. International Users

If you are accessing our Website from outside the Philippines, please note that your data may be processed and stored in the Philippines or other countries where we operate. By using our services, you consent to the transfer and processing of your data in accordance with this Privacy Policy.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date. We encourage you to review this Privacy Policy periodically.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Email: hello@vroom.ph

Thank you for trusting VROOM with your personal information. We are committed to protecting your privacy and providing a safe and secure online experience.